Shipping Policy
Shipping Information
At Big Burjo's Marine, we're committed to getting your marine hardware and supplies to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 1-3 business days. During peak periods, processing may take up to 5 business days.
Shipping Methods & Estimated Delivery
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (Australia) | 5-10 business days | Calculated at checkout |
| Express Shipping (Australia) | 2-5 business days | Calculated at checkout |
| Free Shipping | 5-10 business days | Orders over $350 |
Shipping Destinations
We currently ship to all Australian states and territories. International shipping may be available for select items — please contact us for a quote.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with tracking information. You can track your order at any time through your account dashboard or by using the tracking link provided.
Oversized & Heavy Items
Some marine hardware items may incur additional shipping charges due to size or weight. These will be clearly indicated at checkout. If additional charges apply after ordering, we'll contact you before processing.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue promptly.
Contact Us
For shipping enquiries, please email us at sales@bigburjos.com or call us on 0421 277 189.